Today is a momentous day, today is the day that I will officially be retiring my egg card. I have blogged about the reasons before, but in summery the card was being suspended twice a month because my expected spending pattern had changed, and there is no way to change the expected spending pattern other than continue to use it, have it rejected in the supermarket, and then call them up for an unspecified period of time.
I gave them a few months an every opportunity for Egg to address the issue, but after 7 cancellations they were unable to do so.
The one this that really peed me off was on one occasion I was waiting for a call back and it did not come. When I chased up this the notes on the computer said that the supervisor did not bother calling as there was nothing they could do.
My new card, that I found through Martin Lewis’s web site, is working well and today the first payment went automatically from my bank account without insolent. So my advice is if you have have problems with you credit card company just switch.
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